Audien Atom Pro 2 Manual: A Comprehensive Guide
Welcome to your comprehensive guide to the Audien Atom Pro 2! This manual provides detailed instructions and helpful tips to maximize the benefits of your new hearing aids. We’ll cover everything from setup to troubleshooting, ensuring optimal performance and user satisfaction.
Overview of Audien Atom Pro 2
The Audien Atom Pro 2 represents a significant advancement in over-the-counter (OTC) hearing aid technology, designed to provide clear and comfortable hearing enhancement for individuals with mild to moderate hearing loss. As Audien’s smallest hearing aid yet, the Atom Pro 2 offers a discreet and nearly invisible design, ensuring a comfortable fit without drawing unnecessary attention.
One of the standout features of the Atom Pro 2 is its built-in UV cleaning system. The included portable charging case sanitizes the devices while they charge, promoting hygiene and reducing the risk of ear infections. This innovative feature sets the Atom Pro 2 apart from other OTC hearing aids on the market.
Furthermore, the Atom Pro 2 boasts crystal-clear sound quality and four distinct listening modes, allowing users to customize their hearing experience to suit various environments and situations. These modes ensure optimal hearing in noisy restaurants, quiet conversations, and outdoor settings.
With its rechargeable battery, the Atom Pro 2 offers extended usage time, eliminating the need for frequent battery replacements. The device automatically powers off and begins charging when placed in the charging case. This convenient feature ensures that the hearing aids are always ready for use.
Key Features and Benefits
The Audien Atom Pro 2 is packed with features designed to improve your hearing experience. One of the most notable is the UV Cleaning System. The charging case sanitizes your hearing aids while they charge, reducing bacteria buildup. This promotes better ear hygiene and reduces the risk of infections.
The Four Listening Modes allow for customized hearing in various environments. Whether you’re in a noisy restaurant or a quiet room, you can adjust the settings for optimal clarity. These modes include settings tailored for general use, noisy environments, and focused conversations.
The Rechargeable Battery provides extended use, eliminating the hassle of frequent battery changes. A single charge offers long hours of clear sound. The device automatically turns off and starts charging when placed back in its case.
The Discreet and Comfortable Design ensures the Atom Pro 2 is nearly invisible and comfortable to wear all day. Its small size and ergonomic shape mean no unnecessary attention, providing improved hearing without compromising on comfort. The device’s universal fit ensures that the hearing aids are comfortable and securely worn in either ear.
Package Contents
Your Audien Atom Pro 2 package includes everything you need to get started with your new hearing aids. Firstly, you will find two Atom Pro 2 hearing aids, one for each ear. These devices are designed to fit comfortably and discreetly.
Next, you’ll find the Portable Wireless Charging Case. This case not only charges your hearing aids but also provides UV sanitization. The case is compact and perfect for travel.
A Charging Cable (USBC) and Wall Plug are included, allowing you to recharge the charging case. Ensure you use the provided cable for optimal charging performance.
The package also contains Four Wax Guards. These guards help protect your hearing aids from wax buildup, ensuring clear sound quality and prolonging the life of your devices. Regular replacement of these guards is essential.
Lastly, you will find the User Manual & Getting Started Guide. This guide provides detailed instructions on setting up, using, and maintaining your Audien Atom Pro 2 hearing aids. Be sure to read it carefully before use.
Setting Up Your Audien Atom Pro 2
Getting your Audien Atom Pro 2 ready for use is a straightforward process. Begin by charging the hearing aids. Place both devices into the portable charging case. The Atom Pro 2 does not have an ON/OFF switch and will automatically power off and begin charging once placed in the case.
Next, ensure the charging case is also fully charged. Use the provided USB-C cable and wall plug to connect the case to a power source. Allow both the hearing aids and the case to charge completely before first use.
Once charged, select the appropriate ear domes for a comfortable and secure fit. The Atom Pro 2 comes with different sizes to accommodate various ear canal shapes. Neither device is specifically designed for the left or right ear, offering a universal fit.
To insert the hearing aids, gently place the device into your ear canal, ensuring it sits snugly and comfortably. Refer to the included manual for visual guidance.
Your Audien Atom Pro 2 is now set up and ready to use. Remember to always return the devices to the charging case when not in use to preserve battery life.
Adjusting Volume and Listening Modes
The Audien Atom Pro 2 offers customizable listening experiences through volume adjustments and selectable listening modes. Adjusting the volume is simple: use the controls on the device to increase or decrease the sound level to your preference. Start with a low volume and gradually increase it until you achieve comfortable hearing.
The Atom Pro 2 also features four distinct listening modes, allowing you to optimize the hearing aid for different environments. Each mode is designed to enhance sound clarity in specific situations. Experiment with each mode to determine which one works best for your current surroundings.
To switch between listening modes, refer to the user manual for specific instructions on the device controls. Cycle through the available modes until you find the one that provides the clearest and most comfortable sound.
Remember that finding the right volume and listening mode may require some initial adjustments. Take the time to experiment and fine-tune these settings to achieve the best possible hearing experience with your Audien Atom Pro 2.
Charging and Battery Life
The Audien Atom Pro 2 boasts a convenient rechargeable design, ensuring you always have power when you need it. To charge your Atom Pro 2, simply place the hearing aids into the provided charging case. The device will automatically power off and begin charging when placed inside.
The charging case itself needs to be charged using the included USB-C cable and wall plug. A full charge of the charging case provides multiple charges for your hearing aids, extending their usability between wall charges.
Battery life for the Atom Pro 2 can reach up to 24 hours on a single charge, ensuring all-day use. The charging case typically requires 4-6 hours for a full charge.
To check the battery status, refer to the indicator lights on both the hearing aids and the charging case. Green lights typically indicate a full charge, while other colors may signify lower battery levels. Always store your Atom Pro 2 in the charging case when not in use to prevent battery drain and ensure they are ready for your next use.
Cleaning and Maintenance
Proper cleaning and maintenance are crucial for extending the life and performance of your Audien Atom Pro 2. Regularly cleaning your hearing aids will prevent wax buildup, debris accumulation, and potential damage.
To clean your Atom Pro 2, first locate the cleaning brush included in the accessory box. Remove the ear domes from the hearing aids. Use the brush to gently remove any wax, dirt, or debris from both the ear domes and the body of the Atom Pro 2. Ensure all parts are completely dry before reassembling.
The Atom Pro 2 also features a built-in UV cleaning function within the charging case. This sanitizes your hearing aids while they charge, providing an added layer of hygiene.
Avoid using water, solvents, or excessive force when cleaning. Store your Atom Pro 2 in a dry, safe place when not in use. Replace the wax guards regularly to maintain optimal sound quality. Performing these simple steps will ensure your Audien Atom Pro 2 remains in excellent condition for years to come.
Troubleshooting Common Issues
Experiencing issues with your Audien Atom Pro 2? Here are some common problems and their solutions.
No Sound: Ensure the hearing aids are charged. Verify they are properly inserted in your ears. Check if the volume is turned up. Replace the wax guard if it’s clogged.
Weak Sound: Adjust the volume. Clean the ear domes and hearing aids. Make sure the hearing aids are correctly positioned in your ear canal.
Feedback (Whistling): Ensure the hearing aids fit snugly in your ears. Try a different size ear dome. Lower the volume.
Device Not Charging: Confirm the charging case is properly connected to a power source. Clean the charging contacts on both the hearing aids and the case.
Hearing Aids Not Turning On: The Atom Pro 2 automatically powers off when placed in the charging case. Ensure they are removed to power on. If problems persist, contact Audien Hearing support.
Remember to consult the full user manual for more detailed instructions and diagrams. If these steps don’t resolve your issue, reach out to Audien’s support team.
Contacting Audien Hearing Support
Need further assistance with your Audien Atom Pro 2? Audien Hearing provides several avenues for customer support to address your questions and concerns; Whether you prefer immediate assistance or detailed troubleshooting, they have options to suit your needs.
Phone Support: You can reach Audien’s customer support team by phone Monday through Friday, from 7 am to 4 pm MST, at (205) 255-1112. This is ideal for real-time problem solving and direct communication with a support representative.
Live Chat: Audien offers live chat support seven days a week. Visit their website and look for the chat icon to start a conversation with a support agent. This method provides quick answers and guidance.
Email Support: For less urgent inquiries, you can email Audien’s support team. They strive to respond to emails within 24 hours, providing detailed answers to your questions.
Online Help Center: Audien’s website features a comprehensive help center with FAQs, tutorial videos, and troubleshooting guides. This self-service option may provide immediate solutions to common issues.
Audien Atom Pro 2 vs. Other Models
Choosing the right hearing aid involves understanding the differences between models. Let’s compare the Audien Atom Pro 2 to other options, including the Atom and Atom Pro, to help you make an informed decision.
Audien Atom: The Atom is Audien’s entry-level model, offering basic functionality like manual volume adjustment and rechargeability. However, it lacks advanced features such as noise reduction and multiple listening modes found in the Pro models. It’s a budget-friendly option for mild hearing loss.
Audien Atom Pro: The Atom Pro builds upon the Atom with enhanced features, including a longer battery life (24 hours) and a portable wireless charging case. It also offers improved sound quality and may include additional listening modes compared to the base Atom.
Audien Atom Pro 2: The Pro 2 is Audien’s most advanced model, featuring built-in UV cleaning in the charging case for sanitization. It also boasts crystal-clear sound, four distinct listening modes, and a compact design. The Pro 2 is ideal for those seeking advanced features and superior hygiene.
